Legal Information

Terms and Conditions

Last updated: September 24, 2024

1. Acceptance of Terms

By accessing and using our Website, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement.

2. User Obligations

  • Compliance: You agree to comply with all applicable laws, regulations, and this Agreement while using our Website.
  • Personal Information: You are responsible for providing accurate, complete, and up-to-date information when required. You shall not impersonate or provide false information about yourself or others.

3. Intellectual Property

  • Ownership: We retain all rights, title, and interest in our Website and its content, including text, graphics, logos, images, videos, and software. You shall not use, copy, modify, or distribute any content from our Website without our prior written consent.
  • User Content: If you submit any content to our Website, including comments, reviews, or other materials, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display that content for the purposes of operating and improving our Website.

4. Disclaimer of Warranties

  • Our Website is provided on an "as is" and "as available" basis without any warranties or representations, express or implied.
  • Content Accuracy: While we strive to provide accurate and up-to-date information, we do not warrant the accuracy, completeness, or reliability of any content on our Website.

5. Limitation of Liability

  • Limitation: We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Website or reliance on any information contained therein.
  • Third-Party Links: Our Website may contain links to third-party websites or resources. We are not responsible for the availability, content, or accuracy of such external sites.

6. Privacy

Privacy Policy: Our Privacy Policy governs the collection, use, and disclosure of personal information provided by you. By using our Website, you consent to our collection and use of your personal information as outlined in our Privacy Policy.

7. Termination

We reserve the right to terminate or suspend your access to our Website at any time and for any reason, including but not limited to violation of this Agreement or applicable laws.

8. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of [Your Country/State].

9. Amendments

We reserve the right to modify or update this Agreement at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website after the changes have been made constitutes your acceptance of the modified terms.

10. eSIMAce Services

eSIMAce shall use reasonable endeavors to provide Customer quality of service. However, eSIMAce does not guarantee that the service will not be interrupted, furnished on due time, safe or fault-free.

11. Device Compatibility

It is the customer's responsibility to ensure that their device is eSIM compatible and network-unlocked. eSIMAce provides a list of compatible devices, but this list may not be exhaustive. Customers are responsible for verifying their device's compatibility before making a purchase.

12. Registration for Using eSIMAce Services

To use eSIMAce services, customers must accept these terms and conditions and provide accurate information, including their full name, billing address, and email address.

13. Refund/Cancellation/Modification Policy

Please refer to our separate Refund and Cancellation Policy for detailed information on refunds, cancellations, and modifications to your orders or services.

14. Contact Us

If you have any questions, concerns, or feedback regarding these terms and conditions or our Website, please contact us at support@esimace.com.